Shipping times can vary greatly depending on location and size of parcel. Please allow 2-10 business days for standard shipping. Express shipping is the fastest option at 1-3 business days.
We ship Australia wide to all residential and business addresses, PO boxes and parcel lockers. We also ship internationally to New Zealand.
Bong Baron is not responsible for items purchased that do not comply with your state or countries laws. Any international items seized by customs or other law enforcement agency's will not be replaced by bong baron. Please check your local laws before purchase.
We send with both auspost and private courier, depending on your purchase and your location. All express orders are sent auspost express. Your shipping options are Standard parcel or Express post Free. shipping on all orders over $99. All orders received before 12pm Mon-Fri will be sent out same day. All other orders Mon-Fri are sent out within 24hrs. Orders on Sat-Sun will be sent on Monday. Once your payment has been received and your order has been dispatched, you will be sent tracking details to the email you provided.
Domestic shipping starts at 7.95 for small items and goes up to 13.95 for really large items. Express will be an extra charge, please see cart page.
For shipping to New Zealand add items to cart, then view cart to see shipping costs.
We understand the need for discretion and our packaging will have no mention of bong baron or any branding. No information regarding the contents of your order will be visible on your packaging.
Your order will be left at a safe place. Unless your order contains 18+ items like tobacco, these orders need to be signed for. If no one is home order will be dropped at post office or scheduled for re delivery.
Once orders have been shipped we cannot change delivery address. If the order ends up returned to us, we can re send it for you but you will have to pay for shipping again. Any orders lost due to incorrect shipping address are not the responsibility of bong baron. If you email us immediately, we might be able to change it for you if your order has not been shipped. This cannot be guaranteed though as we do not check emails constantly and your order may still get shipped before we read your email.
If your not home when your order is delivered it will be either left in safe place if available otherwise it will be sent back to auspost for collection or scheduled for re delivery. You will be left a card with details on how to collect your packages. Any packages that are returned to us because you failed to pick them up from the post office will only be resent when postage is paid again.
We dispatch orders very quickly to ensure fast delivery. We cannot cancel your order once it has been dispatched. If you contact us immediately and before dispatch, we may be able to cancel your order, but this cannot be guaranteed. If your order is wrong or missing items contact us and we will pay for return and re shipping.
